Résumé

Skilled communicator with over 10 years experience in customer service, writing and editing publications, managing and coordinating programs.

CORE QUALIFICATIONS

  • MS in Professional Writing with experience planning, coordinating, and implementing educational programs.
  • Skilled writer and editor of reports, presentations, and marketing materials utilizing traditional and digital publishing tools.
  • Exceptional communication and interpersonal skills, and the ability to effectively provide information to a diverse population.
  • Demonstrated ability to work collaboratively with community partners to deliver government funded programs and services.  

EDUCATION

Portland State University, Portland, OR

  • June 2007 — Master of Science in Writing
    4.0 GPA with an emphasis in Book Publishing and Book Marketing
  • June 2000 — Bachelor of Arts English Literature, Arts and Letters

PROFESSIONAL EXPERIENCE

Fort Vancouver Regional Library District, Vancouver, WA: 2014 – Present
Collection Assistant

  • Unpack new book shipments, process paperwork and verify items received.
  • Compare books to their database entries; assign item record categories to books.
  • Process books for library use.
  • Allocate books among 12 branches according to rules set by Collection Development Librarians.

Senior Library Assistant

  • Develop and implement children’s programming in conjunction with the Youth Services Department.
  • Engage with local community members; provide exceptional service to patrons.
  • Supervise teen volunteers; perform acting person in charge duties as needed.
  • Assist patrons in the use of library technology.
  • Create social media content to promote branch events; construct on site displays to promote library materials.
  • Act as a representative of Fort Vancouver Regional Library to the public through outreach work in schools and at other community events.

Public Service Assistant

  • Utilizing knowledge of FVRL’s collection, programs, and policies to assist patrons with a friendly and professional demeanor.
  • Acting as a representative of FVRL to the public, understanding and implementing rules and regulations in the context of public policy framework.  

Self-Employed: 2012 – Present
Freelance Writer, Marketing, and Social Media Consultant

  • Directed and coordinated marketing and communications strategies for clients.
  • Implemented marketing plan for poetry anthology published by Street Roots that resulted in a feature news story and radio interview.
  • Designing, writing and maintaining client blogs and websites.

Turtle Island Foods, Hood River, OR: 2009 – 2012
Marketing and Donations Coordinator

  • Prioritized and performed a wide variety of administrative, technical, and clerical tasks with accuracy and speed under the pressure of time-sensitive deadlines.  
  • Drafted meeting agendas, prepared timely and accurate minutes of meetings.
  • Scheduled and set up meetings with business partners by arranging for food, setting up presentation space, and providing materials for cooking demos as needed.
  • Analyzed public opinion through creation of custom customer contact reports.
  • Oversaw the creation, editing, and coordination of sales and marketing publications.
  • Administrative support of sales team through the coordination of travel arrangements; preparing and shipping product samples and sales materials.
  • Coordinated the planning and implementation of charity donation program; tracked expenses and tax deductible contributions.
  • Coordinated and managed  trade shows and other special events, including travel arrangements and accommodations.

Amber Lotus Publishing, Portland, OR: 2007 – 2008
Publicist

  • Wrote, edited,  and designed effective marketing materials that resulted in radio interviews and features in key bookselling publications.
  • Researched marketing and advertising opportunities.
  • Organized trade shows and book launches.
  • Coordinated and managed special projects with outside authors and freelancers.

Ooligan Press at Portland State University, Portland, OR: 2006 – 2007
Marketing Coordinator

  • Provided leadership in the planning of new book marketing.
  • Trained and managed new members; delegated workload.
  • Wrote and edited effective marketing materials.
  • Organized readings and book launches.
  • Researched marketing opportunities and media contacts.

Timber Press, Portland, OR: 2006  
Publicity Intern

  • Mailed review copies and contacted reviewers.
  • Coordinated speaking engagements.
  • Maintained publicity review archives and database.
  • Wrote and updated web content.

Popular Music Board at Portland State University, Portland, OR: 2006-2007  
Program Coordinator

  • Recruited, and directly supervised two employees.
  • Researched performers and performance spaces; negotiated and wrote contracts.
  • Produced two sold-out concerts of nationally touring acts at outside venues.

ASPIRE Program Hood River High School, Hood River, OR: 2001-2002
Program Coordinator

  • Mentored high school students on post-secondary education opportunities.
  • Recruited and trained community volunteers.
  • Creating marketing materials and made public presentations to promote the ASPIRE program.  

COMPUTING SKILLS

  • Microsoft Office Suite
  • Adobe Creative Suite
  • Google Docs, Drive, Meet, and Gmail
  • WordPress and Drupal CMS
  • HTML & CSS
  • Social Media: Facebook, Instagram, YouTube and Twitter